General FAQ
For questions about Fleshjack products.

Ordering & Payment Information
For questions about placing an order.

Shipping Information
For questions about shipping.

Returns/Exchanges
For questions about returning or exchanging a Fleshlight item.

Contact Us
A listing of how to reach us.

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Is this product built to last?

Our soft, pliable, non-vibrating Real Feel Super Skin® sleeve is made from a patented, high-quality material designed to replicate the sensation of penetrative sex. The molded sleeve comes housed in an atttractive and sturdy canister that resembles an ordinary flashlight, allowing for simple and discreet storage. It's easy to use and clean, and is 100 percent safe. With proper usage your Fleshjack will give you a lifetime of enjoyment!

How big is the Fleshjack?
The Fleshjack is approximately 10 inches in length and 4 inches in diameter.

Does it vibrate?
No. The Fleshjack does not require batteries or electricity to function.

Are Fleshjack sleeves made with latex or plastic or silicone?

No. The Fleshjack material is a company secret covered by a series of US patents. No other sex products are built with the same feel and durability as the Fleshlight. Words can not explain this one of a kind product!

How do I use the Fleshjack?
Warm your Fleshjack sleeve by soaking it in a sink/tub filled with warm water. If necessary, drain the water and repeat the process with new warm water. Do NOT boil or microwave your sleeve! Shake off the water and replace the sleeve in the Fleshjack case, adjust the tightness of the cap at the bottom to vary the suction of the sleeve, and finish by applying a liberal amount of lubricant to the Fleshjack and yourself. If the Fleshjack still feels too cold to you, then next time try warming the lube in the sink/tub at the same time as the sleeve. The Fleshjack is now ready for use. For more suggestions: Discussion Board.

What is the best way to clean the Fleshjack?
Simply rinse your Fleshjack sleeve with warm water from your sink and allow time for both to dry before storing. Do NOT use soap to clean your sleeve. For tough cleaning, we suggest using a little isopropyl alcohol. To maintain that soft feel, sprinkle a liberal amount of corn starch on the sleeve and shake off the excess powder. We do NOT recommend the use of talcum or baby powder. NOTE: Powdering an Ice Fleshjack with anything other than corn starch will cause it to cloud over.

What is the best way to dry the Fleshjack?
Shake out as much water as possible and place the sleeve in a well ventilated area, like near a window or next to a fan. For quick drying, slide a thin lint-free cloth/towel through it from one end to the other. When you return it to the case, make sure to leave the end caps loose so that air can continue to circulate.

Can I use the Fleshjack in the shower/tub?
Yes, you can use the Fleshjack in the shower/tub. While there is no problem with soaking the fleshjack in water, make sure soap does not come in contact with it. The soap will damage your Fleshjack. The soap will also burn if you are using your Fleshjack and it enters your penis.

Can I use a condom with the Fleshjack?
While there is no need to use a condom with the Fleshjack (as long as you do NOT share your Fleshjack!), doing so will not harm the Fleshjack or yourself.

Where can I find empty cases?
Cases can be purchased separately here.

Can I use different sleeves with my Fleshjack case?
Yes, all of our Masturbation Sleeves are for use with the Fleshjack case. We recommend purchasing a case for each sleeve in order to make storage as convenient as possible, but you may opt to use several sleeves with just one case.

Why is my Fleshjack sleeve sticky when I rinse and dry it?
Your sleeve is NOT defective. It may be stored in its tacky state. When it comes time for using the Fleshjack, just rinse it in warm water, let it dry, and then apply lubricant. If you prefer to keep your sleeve as smooth as possible, simply powder the sleeve with a bit of corn starch.

What colors are currently available?
Pink and Ice (Clear) are the colors currently available.

I really like the color X, can you please make one!
Unfortunately we are not able to accommodate special requests of this nature.

I orgasm too quickly, any advice?
The Endurance Jack was designed to prolong sex and help you develop your sexual stamina and technique.

Can I purchase the Endurance Jack sleeve without a case?
No, the Endurance Jack is only available with a case.

Can I purchase a masturbation sleeve in different sizes?
No, these are fixed sizes. You may however choose from a variety of different orifices. The Wonder Wave, Speed Bump, and Super Ribbed sleeves are all considered 'super tight' in the sense that each canal is roughly 1/2 inch (13 mm) in diameter. These sleeves are NOT available in the Original 3/4 inch (19 mm) or Ultra Tight 1/4 inch (10 mm) diameter canals. Each varies slightly dependent upon the texture of the inside canal.

Does the Circle Jack Party special include a case?
No. Cases can be purchased separately here.

Does the Design Your Own include a case?
Yes, the DYO does include a case.

What type of lubricants can I use with my Fleshjack?
We recommend the use of water-based lubricants only. Oil-based / Peteroleum-based / Silicone based lubricants should NOT be used, since they will slowly destroy the Fleshlight material over time. Sleeves damaged by use of oil-based / Peteroleum-based / Silicone based lubricants are not eligible for exchange or refund. Read through the Discussion Board to hear other users recommendations, but be advised that we only recommend the use of water-based lubricants.

My sleeve has developed black spots, what do I do?
This occasionally occurs when the sleeves have been stored in non-ventilated places while wet. Use a liberal amount of isopropyl alcohol to clean the sleeve.

Am I too old to use the Fleshjack?
Men of all ages are discovering Fleshjack everyday! Reported ages vary from the early 20s to late 50s. The reasons for joining vary as much as the ages and Fleshjack welcomes all over the age of 18.

How long does shipping take?
See Ordering Info for all ordering/shipping related questions.

My question has still not be answered, who can I contact?
Many questions have already been answered on our Discussion Board.
Or feel free to reach us by any method listed on the Contact Us page.